As part of our commitment to offering products that support the Norwex Mission, we follow high safety standards that we set for ourselves and our product partners. The safety of our Customers is an absolute priority.
In cooperation with the U.S. Consumer Products Safety Commission, Norwex is voluntarily recalling the Rubber Broom because the broom can break in half and expose a metal inner rim, posing a laceration hazard to the user. Norwex is providing affected Customers with a full retail value refund.
The Rubber Broom was sold between January and June of 2019. If you own a Norwex Rubber Broom—and have not yet received an email from Norwex regarding this voluntary recall—please discontinue use immediately, and contact: 1-833-882-5569 from 8:00 a.m. to 8:00 p.m., CDT, Mon.-Fri., or Sat. from 9:00 a.m. to 5:00 p.m., CDT. You can also email firstname.lastname@example.org.